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Common questions about AGT Work Crew.

Getting started

How does the free trial work?

Create your company account and use every feature free for 15 days. No credit card is required, and nothing is charged unless you choose a plan.

Who is AGT Work Crew for?

Contractors and field-service companies that run jobs with crews: general contractors, remodelers, carpenters, painters and other trades. See Industries for how well it fits yours.

Can I import my existing clients?

Yes, from a CSV file, with field mapping, a preview and duplicate checks.

How do my workers get the app?

You invite them by email or with a team link or QR code. Workers use the app under your company's plan and never pay for it.

Crew, time and location

Do you track my workers' location all day?

No. The app reads the location only when a worker clocks in or out, to compare it with the job site. Nothing runs in the background.

Does the app work without internet?

Yes. Clock events and report drafts are saved on the phone and synced when the connection returns.

Which languages does the worker app support?

English, Spanish and Portuguese. The Owner web app is in English today.

Does AGT Work Crew run payroll?

No. Worker Payments calculates what each worker earned from tracked hours and rates and keeps the records and statements. It doesn't withhold taxes, file forms or send money.

Clients and documents

Do my clients need an account?

No. Clients open estimates, invoices and the Client Portal through secure links.

Can clients pay invoices online?

Not yet. Clients can view and download invoices; you record the payments you receive.

Whose name do clients see on emails?

Your company's. Emails come from your company name, and replies go to your business email.

Plans and your data

What's the difference between plans?

Crew size. Every plan includes every feature; you choose the plan that fits the number of workers who use the app.

What counts as a worker?

Every active worker in your company, whether or not they use the app. Inactive workers don't count, and pending email invitations hold a spot until they're accepted or expire. The Owner doesn't count as a worker.

Can I pay yearly?

Yes. Yearly plans are paid once a year, upfront, for 12 months at the price of 10 (in US dollars: Starter $399, Business $599, Business Plus $999). Prices are shown in US dollars or Canadian dollars depending on your company's location, and taxes are shown at checkout. Monthly and yearly plans renew automatically at the end of each period until you cancel.

Can I export my data?

Yes. Clients and workers as CSV; jobs, timesheets, estimates, invoices, finance and worker payments as CSV and PDF.

What happens to my data if I stop paying?

It's kept. Your company becomes read-only, so you can still view and export everything, and you can reactivate at any time.

Still have a question? Contact us.

Run your next job with AGT Work Crew

Jobs, crew time, estimates, invoices and client updates, connected from day one.

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